As early as 5:15 a.m. Sunday, employees began to trickle into Transport Services to begin the day they had been training for over the past several months. By 5:30 a.m., they had all arrived. Some were reviewing the move schedule, while others were quietly talking in groups.
Keishia Yates, the director of Transport Services, called for attention to share some final thoughts with her team. She explained that they play an important role in Rush history as they move patients from the Atrium and Kellogg buildings to the Tower.
Keishia then reminded them that they are ambassadors of the hospital. She talked about confidence and how our patients and visitors will look to them for assurance. After that, they headed up to the units to begin the transfer of patients, beginning at 6 a.m.
By 9:20 a.m. they had moved 119 acute care patients and were preparing to start the move of the critical care patients. While they all appreciated the significance of their efforts on this historic day, they also recognize that this is what they do every day.